How to connect an email inbox

Connecting an email account allows you to send and receive messages from within Rephonic.

When you connect your email inbox to Rephonic you can:

• Send outreach campaigns from your own email address.

• Schedule automated follow‑ups as part of an email sequence.

• See replies from podcast hosts in a unified inbox in Rephonic.

• Keep your pipeline and campaign stats up to date based on real replies.

• Track bounces, unsubscribes and other delivery issues.

You can connect your inbox via your Inboxes page. You'll be prompted to choose your email provider such as Google, Microsoft, or other email providers (with IMAP).

You can disconnect your inbox from Rephonic at any time.

Microsoft 365 users: if you see a "Need admin approval" / "Rephonic unverified" screen when connecting, your IT admin has restricted user consent on your tenant. Ask them to grant tenant-wide consent for Rephonic in Microsoft Entra admin center → Enterprise applications → Consent and permissions, or click "Have an admin account? Sign in with that account" on the consent screen so they can approve it directly. Alternatively, connect a Gmail / Google Workspace mailbox instead.

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How to reconnect a broken account

If you encounter a problem connecting to your email provider, or Rephonic's access was revoked, you will have to reconnect your inbox.

In instances like these, a Fix button will appear next to the broken account. You can also click on the broken email and click on the Reconnect button.

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How to disconnect an account

If you want to disconnect an email account, click on the Edit button to the right of the email. A popup will appear and you can click on Disconnect near the bottom.